Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
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Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
Bluetooth menu icon | Bluetooth status |
---|---|
Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
Bluetooth is on and at least one wireless device is connected. | |
When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the ”Show Input menu in menu bar” checkbox.
- Click the Keyboard tab, then select ”Show keyboard and emoji viewers in menu bar” checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
Nothing is more annoying than a laggy and slow mouse, especially when you are in a mood to get some serious work done. In this article, we are showing you the steps to fix a laggy mouse on Mac.
Fix Laggy or Slow Mouse on Mac
The issue of a laggy or slow mouse on Mac could be due to a variety of reasons, ranging from weak batteries, a faulty mouse and incorrect settings to software related issues.
Hence, we are listing below a number of ways to fix laggy or slow mouse on Mac, starting with the simplest methods like replacing the batteries on the Mouse, before moving onto more complex methods.
You can try these methods in sequence or jump to any particular method/methods that you believe are more likely to help in your case.
Check Mouse and Mouse Pad
Examine your Mouse and make sure that no debris/dirt is stuck in the laser opening of the Mouse, located at the bottom of the Mouse. Also, take a good look at the Mouse Pad and see if it needs to be replaced (Worn out, Dirty).
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Replace Batteries
One of the most common reason for laggy or slow Mouse on Mac is due to the Batteries on the Mouse being weak. Hence, simply replace the battery on the Mouse of your Mac with a new one and see if it helps in fixing the problem
Change USB Port
Another common reason is the USB port of the Mac not playing well with your Plug & Play Mouse due to some technical glitch. To rule out this possibility, plug the mouse into another USB port and see if it starts working better.
In case you are using a USB Hub, try plugging the mouse directly into the USB Port of your Mac and see if the problem is gone.
Restart Mac
The most common troubleshooting tip is to restart your device and see if it starts working properly after restarting. This simple tip is based on the fact that restarting a computer can often help it recover from stuck programs and minor software glitches which might be causing problem s on the device.
1. Click on Apple Logo from the top menu bar on your Mac and then click on Restart from the dropdown menu.
Is Your Mouse Defective ?
Follow the steps below, to rule the possibility of the Mouse being defective.
1. Plug in another Wireless/Bluetooth Mouse into your Mac.
If the new mouse works perfectly fine than chances are that your mouse is defective and needs to be replaced.
2. Now, plug the Mouse into another computer (Preferably a Windows computer).
If the Mouse is still not working, it confirms that the Mouse is defective. If you recently bought the mouse, return or exchange it as soon as possible.
Fix Slow Mouse On Mac Using System Preferences
In case you find that the cursor is dragging or moving slowly, it is most likely that the tracking speed of the mouse has been set to a low value on your Mac.
1. Click on the Apple Icon from the top left corner of your screen and then click on System Preferences… in the dropdown menu.
2. On the System Preferences screen, click on the Mouse icon (See image below)
3. On the next screen, adjust both the tracking speed and scrolling speed by moving their respective sliders to the right (See image below)
The change takes effect immediately, start using your Mouse and see if it feels faster than it was before. In case the Mouse has become too fast, play around with the sliders, until you get the right tracking speed.
Fix Slow Mouse on Mac by Turning Off Handoff Feature
Some users have reported that turning off the handoff feature on Mac has resolved the problem of a slow or laggy mouse.
1. Click on the Apple icon from the top left corner of your screen and then click on System Preferences… in the dropdown menu.
2. On the System Preferences screen, click on General.
3. On the General settings screen, uncheck the option for Allow handoff between this Mac and your iCloud devices.
Unplug and Move Other Wireless Devices Near your Mac
Sometimes the problem of a laggy or slow mouse is due to interference from other Bluetooth devices that are close to your Mac.
1. Disconnect all the wireless devices (including your mouse) from your Mac.
2. Next, Turn OFF the Bluetooth option on your Mac
3. Move all the disconnected wireless devices away from your Mac
4. Now, plug the Mouse back into the Mac and enable Bluetooth on your Mac.
See if this method has improved the speed and performance of the Mouse.
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Reset NVRAM
NVRAM which stands for Non-Volatile Random-Access Memory stores the settings of external devices connected to Mac. It is quite possible that the reason for laggy or Slow Mouse on your Mac is due to its corrupted NVRAM.
You can follow the steps mentioned in this article to Reset NVRAM on your Mac: How to Reset NVRAM or PRAM on Mac
Image Source – Apple.com